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Case Manager
2 weeks ago
Contract to Hire
San Antonio, Texas, US

Job Description


  • The position is Hybrid (3 weekdays from the Office location, 2 weekdays from Home).
Position Details:

  • Position: Case Manager
  • Industry: Banking/Financial Services
  • Job duration: 6 months (Extension/Conversion based on Performance)
  • Location: The role is available in the below 6 Office locations and we need resources local to the below locations.
    • Charlotte, NC 28262
    • Charlotte, NC 28282
    • St Louis Park, MN 55426
    • San Antonio, TX 78251
    • Phoenix, AZ 85029
    • Chandler, AZ 85286
  • Pay: $45.51/hour without any healthcare and medical benefits
Roles and Responsibilities:
  • Lead in investigative research, complete root cause data, and develop reports of highly complex fraud and claims transactions, policy violations, and unusual situations with high levels of risk within the fraud and risk functional areas.
  • Contribute to large-scale planning by leveraging the data received and performing detailed examination to detect patterns, trends, anomalies, and schemes in transactions and relationships across multiple businesses or products.
  • Conduct evaluation of moderately complex data to detect patterns, trends, anomalies, and schemes in transactions and relationships across multiple businesses.
  • Lead fraud risk assessments, impact assessments, and end-to-end control design.
  • Lead fraud incidents from identification to containment, and engage relevant parties to ensure execution of appropriate control.
  • Lead the team in key project deliverables while leveraging a solid understanding of business processes.
  • Provide leadership within the team which could include mentoring and supporting experienced staff, acting as an escalation point, leading key projects and initiatives, or sharing technical knowledge proficiency.
  • Collaborate and consult with leadership to develop controls to minimize fraud and claims portfolio risk.
  • Guide key projects as well as initiatives and serve as a mentor for less experienced staff.
Required Skills:
  • Seeking candidates that have 5+ Years of Case management experience.
  • Should have an understanding of Human Resources and legal matters.
  • Employee Relations related investigation experience - including anti-discrimination/harassment, sexual harassment, and retaliation.
  • Experience following/consulting with state and federal laws, policies, and regulations.
  • Working cases that are high profile, high risk, or high complexity related to business processes, procedures, and policy.
  • Experience gathering comprehensive evidentiary materials and analyzing data from multiple sources.
Should you have any questions, please give me a call at +1 (404)-942-0807 or email me at <>


Job Requirements

Case Manager, Case Management, Senior Case Manager, Team Lead, Case Management Specialist, Compliance, Sr. Case Manager


Job Code: 50255277

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Recruiter Indranil
Phone +4049420807